Kiyasuku is an online service that promotes "the everyday of wearing what you want to wear, for everyone." It allows users to easily request alterations to ready-made clothing to make them more comfortable to wear by adjusting them to fit the body.
This time, we will take a closer look at Kiyasuku, which is advancing clothing accessibility.
If you are someone who struggles with clothes that don't fit, please use this as a reference.
1. Limited Clothing Options for People with Disabilities
For people with disabilities, the reality is that there are few options for fashion and clothing combinations. For example, if someone has paralysis or joint contractures, they may need clothes that are easy to put on and take off, often leading to similar styles.
Moreover, even if we categorize them as having disabilities, each individual's range of motion and body shape varies.
Existing adaptive clothing is often easy to wear but lacks design, making it difficult for individuals to wear clothes they like.
To make every piece of clothing your own, Kiyasuku was launched to address these challenges by offering a ready-made clothing alteration service.
2. What is Kiyasuku, Japan's First Online Service for Altering Clothes to Fit Physical Needs?
Kiyasuku can modify cherished clothes that can no longer be worn due to illness, disability, or injury, allowing them to be worn again.
It can address issues such as making clothes open at the front or replacing buttons with Velcro, tailoring them to the user's needs.
Feedback from users with physical disabilities includes comments like "I can dress fashionably now" and "I can dress and undress without family assistance."
Reference: Kiyasuku | Kiyasuku Inc.
2-1. The Background of Kiyasuku's Development
The development of Kiyasuku was driven by the passionate vision of its founder, Teppei Maeda.
In 2018, Maeda met a colleague with a hearing impairment at his previous job, which sparked his interest in clothing for people with disabilities. Over the next three years, he gathered opinions from about 800 individuals with disabilities and learned that many were concerned about the limited clothing options.
Driven by the desire for people in various situations, such as those with disabilities or illnesses, to freely choose and wear clothes they like every day, Maeda left his previous job to establish Kiyasuku.
2-2. The Passion Behind Kiyasuku
Kiyasuku offers over 70 types of alteration options to transform a wide variety of clothes into garments suited to each individual.
Specific requests can be directly discussed through the chat room on the order site.
Additionally, many of the alteration staff are family members of people with disabilities, providing alterations that preserve the design of ready-made clothes while thoroughly supporting customers.
With Maeda's strong desire for people with disabilities and their families not to give up on clothing, Kiyasuku was awarded the Good Design Award and Good Focus Award in 2022, receiving high praise beyond the welfare industry.
2-3. Kiyasuku's Service Offerings
Image source: Kiyasuku
Kiyasuku can alter a wide range of clothing, including T-shirts, polo shirts, sweatshirts, dresses, and denim pants. Detailed service information is available in the alteration menu.
If you have a request for an alteration not listed in the menu, it is recommended to inquire first.
Reference: Alteration Menu | Kiyasuku Inc.
The alteration process is as follows:
1. Register as a member and prepare the clothes you want altered
2. Select the alteration details you want to request
3. Choose one Kiyasuku staff member (alteration staff) and make a request
4. Conduct detailed discussions with the chosen staff in the communication room on the site
5. Send the clothes to be altered to the staff
6. After payment, the staff will perform the alterations
7. After the alterations are complete, confirm the finished product through the communication room, then it will be delivered to the requester
This is the process.
2-4. Why Kiyasuku is Widely Accepted
Image source: Kiyasuku
Over 60% of those who have used Kiyasuku return within six months.
Reasons for Kiyasuku's wide acceptance include its accessibility to a broad range of users, from children to the elderly, and its ability to handle and alter various materials.
The joy of being able to wear clothes that were once given up on is indescribable.
Additionally, Kiyasuku includes a handwritten message card from the staff with every return of altered clothes.
While maintaining a professional relationship with customers, the presence of someone who shares the same concerns provides reassurance, which is one reason customers feel comfortable using the service.
2-5. The Journey of Kiyasuku
Since its launch in March 2022, Kiyasuku has altered 350 garments in its first year.
From everyday wear to fashionable outfits for outings, swimsuits, and raincoats, the service has enabled people to wear a wide range of clothing without giving up.
Among the customers was a mother who dreamed of her children wearing the same clothes. Kiyasuku's ability to provide not only alterations but also emotional impact is due to its service from the perspective of people with disabilities.
In January 2023, a year after the service began, Kiyasuku launched a new project called "Youth Kiyasuku."
This project addresses the voices of individuals who find it difficult to wear school uniforms and thus cannot experience student life in the same attire as others, collaborating with companies and governments to solve these issues.
Through these individual alterations, Kiyasuku has altered over 1,800 garments as of March 2026.
Recently, Kiyasuku has expanded its activities beyond online alteration services.
In August 2024, Kiyasuku collaborated with ZOZO to launch "Kiyasuku with ZOZO," allowing brands to sell inclusive wear through the production support platform "Made by ZOZO." (The initiative ended in November 2025)
In December 2025, the company name was changed from Co-Wardrobe Inc. to Kiyasuku Inc., embarking on a business to broadly share the knowledge gained from alterations with the entire apparel industry.
Furthermore, in March 2026, Kiyasuku partnered with Senshukai's mail-order service "Belle Maison" to launch the inclusive wear series "Belle Maison × Kiyasuku," based on popular products.
In April of the same year, Kiyasuku launched the "Inclusive Alteration Partnership," allowing apparel brands to officially recommend Kiyasuku as an alteration service after product purchase, with "Haruulala organic" being the first to adopt it.
Additionally, Kiyasuku is developing the cloud platform "Kiyasuku Cloud," which implements the insights of people with disabilities into brand clothing design.
Kiyasuku aims for a society where wearing the clothes you want every day becomes a reality, and more attention is being drawn to its future endeavors.
3. What Kind of Society Does Kiyasuku Envision?
Kiyasuku is a service that alters ready-made clothing. Conversely, this means that general clothing brands offer limited options.
The ideal future envisioned by Maeda, the founder, is a society without Kiyasuku.
Instead of creating clothes specifically for people with disabilities, focusing on inclusive clothing design will increase fashionable and comfortable clothing options for people with disabilities.
To achieve this, Kiyasuku is working to share
