4 Restaurant Chains Committed to Accessibility: Is That Popular Spot You Know Also Inclusive?

Published: 2/17/2022Updated: 5/26/20266671 views
brooke-lark-HlNcigvUi4Q-unsplash-scaled

This is the third installment in our series of articles about chain stores with highly praised accessibility features!

We will continue to introduce restaurant chains that are making strides in accessibility.

Based on feedback from over 80 individuals with physical disabilities involved with Ayumi, we will introduce four restaurant chains that are said to be lesser-known for their accessibility features.

Note:

Accessibility features may vary by region and store, so please confirm by phone, website, or social media before visiting.

1. PRONTO

PRONTO is a café chain that offers a relaxing environment, often located near train stations. The same group also includes the wine bar Di PUNTO. They have implemented measures to promote the acceptance of service dogs.

Operating Regions: 30 prefectures
Category: Café
Popular Item: Soft-Boiled Egg Carbonara

Reference URL: PRONTO Menu Popularity Ranking!

Highlight: PRONTO provides a wide range of information, including specific allergen information, calorie information, and origin information.

Reference URL: PRONTO Store Locator

Reference URL: CSR Initiatives

2. COCO'S

COCO'S is a family restaurant chain.

They operate the allergy search site Ta:bel, providing allergy information so that people with allergies can dine with peace of mind. The menu items in the restaurant also clearly display detailed allergy information.

COCO'S used to offer Braille menus, but they are no longer available.

Operating Regions: 47 prefectures
Category: Family Restaurant (mainly Western cuisine)
Popular Item: COCO'S Signature "Wrapped Hamburg Steak"

Reference URL: COCO'S Menu Popularity Ranking!

Highlight: The COCO'S store locator provides information on whether there are multipurpose restrooms, ramps or elevators, and parking lots, ensuring equal access to information for everyone.

Reference URL: Store Locator

3. Saizeriya

Saizeriya, a name known to many, also offers some accessibility features. They provide menus for the visually impaired.

Operating Regions: 33 prefectures
Category: Family Restaurant (mainly Western cuisine)
Popular Item: Milanese Doria

Reference URL: NetLab Research Team

Highlight: All locations have Braille menus, printed on the back of the regular menu. They not only explain the menu items but also carefully indicate quantities.

Reference URL: Saizeriya Store Locator

4. MOS Burger

Share this article

Share This Article

Related Articles

Related Articles

Life Hacks

12 Must-Have Wheelchair Accessories for 2026: Top Picks to Enhance Quality of Life

12 Recommended Handy Gadgets for Wheelchair Users [Latest 2026 Edition]. Introducing carefully selected items that enhance quality of life, along with their actual usability.

Published: 2026.06.12Updated: 2026.06.12
Play/Go out

障害児と夏休みのおでかけを楽しむには?準備のコツと涼しい行き先

障害児との夏休みのおでかけを安全に楽しむコツを紹介。暑さ対策や持ち物、熱中症予防、涼しいおでかけ先、長期休暇の過ごし方までわかりやすく解説します。

Published: 2026.08.12Updated: 2026.08.12
Play/Go out

13 Accessible Pool Facilities for Enjoyment in a Wheelchair

We have carefully selected and compiled a list of accessible pools across the country that wheelchair users can enjoy. We also introduce services that make it possible for individuals with disabilities to enjoy the pool. Use this as a reference to fully enjoy this summer.

Published: 2026.08.12Updated: 2026.08.12
Notice

To Everyone Affected by the 2026 Kumamoto Earthquake

To everyone affected by the 2026 Kumamoto Earthquake, the barrier-free information site "Flat." will gradually release necessary disaster-related information for people with disabilities.

Published: 2026.08.08Updated: 2026.08.08
System/Legal Information

What is Reasonable Accommodation? Explaining How Far Restaurants and Lodging Facilities Should Go

We will clearly explain what "reasonable accommodation" means for restaurants, lodging facilities, and retail stores in terms that are easy to understand for customer service staff. This concept will become mandatory for private businesses starting in April 2024. We will cover the background of this requirement, specific ways to comply, the distinction between reasonable accommodation and undue burden, and provide detailed examples for customers with wheelchairs, visual impairments, hearing impairments, and developmental disabilities. If you're a business owner wondering "how far should we go in accommodating?" be sure to read this.

Published: 2026.08.06Updated: 2026.08.06
Play/Go out

【Definitive Guide】4 Facilities Nationwide Where You Can Experience Paragliding in a Wheelchair!

Introducing four facilities across Japan (Yamagata, Gunma, Shiga, and Kyoto) where you can enjoy paragliding in a wheelchair. We've compiled essential information, including the features of each facility and what to bring on the day. Use this article as a guide to take your first step into the sky!

Published: 2026.07.30Updated: 2026.07.30