Did you know that by utilizing Google Maps' accessibility settings, users of wheelchairs, strollers, and canes can find accessible "stores" and "routes" more easily and reliably?
"I want to increase information on more wheelchair-friendly shops and hotels!" "If I could travel to my destination on an accessible route, going out would be so much easier..."
Google Maps' accessibility features offer the following benefits, solving issues for wheelchair and stroller users:
- Identify wheelchair-accessible stores at a glance
- Easily find accessible routes
Additionally, if you want to enjoy more accessible restaurants and hotels but don't know how to search on Google Maps, or if you want to utilize Google Maps features more easily, the accessibility settings are very simple to use.
This article will provide detailed information specifically for wheelchair and stroller users on the following two topics:
- How to set up a list of wheelchair-accessible stores on Google Maps
- How to set up accessible routes on Google Maps
Reference: Find wheelchair-accessible places | Maps Help | Google
1. 5 Steps to Search for Accessible Stores on Google Maps!

"I want to make a reservation at an accessible store where I can enter with peace of mind for my next outing with friends..."
In such cases, by setting up Google Maps as follows, you can easily find stores that accommodate wheelchair users. (We recommend checking whether your device is Android or an Apple product.)
Step 1. Open Google Maps
Step 2. Tap the circular icon of your personal account in the Google Maps search bar
Step 3. Tap the gear icon "Settings"
Step 4. Tap "Accessibility Settings"
Step 5. Turn on "Highlight wheelchair-accessible information" in Accessibility Settings
That's it!
You can see the setup method in an easy-to-understand video on Ayumi's Instagram.
2. Google Maps Now Offers Route Search Functionality!

Once you've decided on an accessible store using Google Maps, make sure to find the route to the store using an accessible path.
One of the challenges for wheelchair users is encountering stairs or steps on the way to the destination. This is also true for those using strollers or canes.
Ideally, the route from the station or bus stop to an accessible store should also be barrier-free.
3-4. For Families with Children with Developmental Disabilities
One of the challenges when going out with a child with developmental disabilities is that the child may become noisy in public. A solution is to inform them in advance about the destination and scenery to help ease their mind.
Once an outing is planned, show them the destination on Google Maps. Set a barrier-free route to ensure a comfortable journey.
Developmental disabilities encompass a range of symptoms. When stores are understanding, children feel more at ease. It's better to dine at places that understand developmental disabilities rather than at places lacking such awareness.
When choosing a dining spot on Google Maps, select barrier-free establishments in advance.
4. Impressions of Using Google Maps Features

I tried setting up Google Maps for barrier-free establishments and routes.
Initially, I attempted to set up without any prior knowledge... and ended up getting confused, unsure of where to click to make the settings.
Then, I watched Ayumi's "Instagram Setup Guide" video and tried again... The specific instructions made it clear, and I was able to complete the setup quickly and without mistakes!
Watching real-time actions in a video is highly recommended.
You can view Ayumi's Instagram "Google Maps Barrier-Free Store Search Setup" here.
Here is the "Google Maps Barrier-Free Route Search Method".
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