There are many inconveniences that people with disabilities face when going out or living their daily lives.
・The hassle of taking out the disability certificate from the bag every time
・The need to check if the destination is barrier-free
・The effort to confirm if companies or facilities offer disability discounts
There are many things that need to be done, such as researching or preparing in advance. Even when searching online, information for people with disabilities is hard to find, and many struggle with this.
The Mirairo ID app solves these problems with just one app. We will explain in detail the benefits and features of the Mirairo ID.
1. Challenges in Using Disability Certificates

Obtaining a disability certificate allows you to receive subsidies and tax deductions. Additionally, discount services on public utilities are available, and by "presenting" the disability certificate, you can get fees reduced to half.
However, since it is an important document containing personal information, it is not always in a place where it can be easily accessed. Moreover, due to the nature of various disabilities, some people cannot retrieve it on their own.
The challenge with using the disability certificate is that it cannot be used easily whenever needed.
2. What is the Mirairo ID Disability Certificate App?

Mirairo ID is an app that allows you to store your disability certificate on your smartphone.
With the theme of "making mobility and life more convenient and free for people with disabilities," this service offers the following features.
・Display the disability certificate on your smartphone
・Obtain coupons for discounts
・Purchase online tickets with disability discounts applied
・Receive useful and discount information tailored to the type of disability
・Simplify communication at service counters
・Access barrier-free information of facilities
This significantly reduces the time needed for research and preparation in advance.
Reference: Mirairo ID
2-1. Features Available with Mirairo ID!

There are six main features available with Mirairo ID.
① Display the disability certificate on your smartphone
You can easily display your disability certificate on your smartphone without having to take it out of your bag each time.
② Offer electronic coupons for discounts
These can be used at restaurants and leisure facilities. As electronic coupons, there's no need to take them out or worry about losing them.
③ Sell tickets at discounted prices for people with disabilities
There's no need to go to the counter and present your disability certificate every time you purchase. You can buy tickets at prices with the disability discount already applied.
④ Deliver personalized information
Information for people with disabilities is often lacking. By using Mirairo ID, you can receive useful and discount information tailored to you.
⑤ Assist in communicating necessary support
The hassle of communicating the necessary support to the facilities you use can be simplified by registering it on your smartphone in advance.
⑥ Provide barrier-free information of facilities
Whether the store or facility you want to visit is barrier-free may not be listed on their website. Mirairo ID provides barrier-free information to ease users' concerns.
2-2. Examples of Companies and Facilities Implementing Mirairo ID

Mirairo ID can be used in collaboration with facilities and services across various industries and sectors. Here are some representative companies and discount services.
Mirairo ID is implemented in a wide range of companies and facilities, including airlines, buses, leisure facilities, cinemas, and convenience stores.
For example, the following companies and facilities are included.
・JAL (Japan Airlines)
・ANA (All Nippon Airways)
・Seibu Railway
・Tokyo Metropolitan Bureau of Transportation
・Keisei Bus
・Hato Bus
・Yokohama Hakkeijima Sea Paradise
・Fuji Safari Park
・TOHO Cinemas
・Big Echo
・Anpanman Children's Museum
・Royal Host
・NTT Docomo
・FamilyMart
You can find more detailed information from the official site's "Places Where Mirairo ID Can Be Used" (Find Usable Locations).
As of December 2022, it is available at 3,363 businesses.
Reference: Mirairo ID
2-3. Examples of Municipalities Implementing Mirairo ID
Many municipalities have implemented Mirairo ID, including the following.
・Tottori City, Tottori Prefecture
・Joetsu City, Niigata Prefecture
・Konosu City, Saitama Prefecture
Toyohashi City, Aichi Prefecture
・Nantan City, Kyoto Prefecture
・Kashiwara City, Osaka Prefecture
・Kakogawa City, Hyogo Prefecture
・Misaki Town, Okayama Prefecture
If you want to check whether your municipality has implemented Mirairo ID, please visit the following URL.
Reference: Places Where Mirairo ID Can Be Used (Municipalities)
You can receive reductions or exemptions on usage fees for public facilities.
Reference: Mirairo ID
2-4. Can Be Linked with Mynaportal!
Linking with Mynaportal is not mandatory, but Mirairo ID can be linked with Mynaportal. For this linkage, the disability certificate information must be registered with Mynaportal by the municipality in advance.
By linking with Mynaportal, you can search for administrative procedures and apply online using just your smartphone, making it very convenient.
Reference: I Want to Link with Mynaportal | Mirairo ID
3. What Are the Benefits of Using Mirairo ID?
The benefits of using Mirairo ID include ease of pre-research and preparation on your smartphone. Barrier-free information can also be checked via the app.
Additionally, it offers the advantage of centralizing essential conditions for outings for people with disabilities. Registering the certificate allows for discounts, support, and smooth access to welfare facilities, supporting a convenient lifestyle.
For those with disabilities, barrier-free information is a crucial condition for going out, so being able to solve this with a single app is very beneficial.
4. What Are the Reviews of Mirairo ID?
When looking up reviews of Mirairo ID, many positive comments can be found on social media.
Many positive reviews have been received from users of Mirairo ID.
The ease of presenting the certificate without needing the physical one is well-received, and the number of users is expected to increase. However, there are still places where it is not known or usable, so service expansion is needed.
5. Impressions of Using Mirairo ID
Ayumi writer Akashi-san reportedly uses Mirairo ID regularly.
Akashi-san is a wheelchair user with a progressive disease that gradually limits body movement, currently operating an electric wheelchair and smartphone with a slightly movable right hand.
The most frequent use is when using public transportation.
Those with a disability certificate often receive a 50% discount on fares. However, presenting the disability certificate is necessary, which was a barrier for Akashi-san, who cannot retrieve items on their own.
Since the release of Mirairo ID, Akashi-san can go out alone, and even if the disability certificate is forgotten, the app presentation allows for discounts, making life much more convenient.
Akashi-san is also introduced in this article.
6. Points to Note When Using Mirairo ID
While Mirairo ID is very convenient, awareness is still lacking, and in some places, even when presenting Mirairo ID, the disability certificate is requested.
There have also been reports of being denied use because the partner company's employees were unaware. As awareness spreads, it will become even easier to use.
7. In Conclusion
While awareness of Mirairo ID is still lagging, it can be said to be an essential app for people with disabilities to live as naturally as able-bodied individuals.
Having a disability certificate can make you conscious of others' eyes, and repeatedly presenting it can be uncomfortable. By linking it with a smartphone, you can easily convey your needs to others, which is very appealing.
To expand an inclusive society, I hope this initiative will continue to spread.
In addition to promoting Mirairo ID, Mirairo Inc. is also engaged in awareness activities for "reasonable accommodation" as outlined in the Act on the Elimination of Discrimination against Persons with Disabilities. If you're interested in the Act on the Elimination of Discrimination against Persons with Disabilities, please see the article below.
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