4 Restaurant Chains Committed to Accessibility: Is That Popular Spot You Know Also Inclusive?

Published: 2/17/2022Updated: 5/26/20266778 views
brooke-lark-HlNcigvUi4Q-unsplash-scaled

This is the third installment in our series of articles about chain stores with highly praised accessibility features!

We will continue to introduce restaurant chains that are making strides in accessibility.

Based on feedback from over 80 individuals with physical disabilities involved with Ayumi, we will introduce four restaurant chains that are said to be lesser-known for their accessibility features.

Note:

Accessibility features may vary by region and store, so please confirm by phone, website, or social media before visiting.

1. PRONTO

PRONTO is a café chain that offers a relaxing environment, often located near train stations. The same group also includes the wine bar Di PUNTO. They have implemented measures to promote the acceptance of service dogs.

Operating Regions: 30 prefectures
Category: Café
Popular Item: Soft-Boiled Egg Carbonara

Reference URL: PRONTO Menu Popularity Ranking!

Highlight: PRONTO provides a wide range of information, including specific allergen information, calorie information, and origin information.

Reference URL: PRONTO Store Locator

Reference URL: CSR Initiatives

2. COCO'S

COCO'S is a family restaurant chain.

They operate the allergy search site Ta:bel, providing allergy information so that people with allergies can dine with peace of mind. The menu items in the restaurant also clearly display detailed allergy information.

COCO'S used to offer Braille menus, but they are no longer available.

Operating Regions: 47 prefectures
Category: Family Restaurant (mainly Western cuisine)
Popular Item: COCO'S Signature "Wrapped Hamburg Steak"

Reference URL: COCO'S Menu Popularity Ranking!

Highlight: The COCO'S store locator provides information on whether there are multipurpose restrooms, ramps or elevators, and parking lots, ensuring equal access to information for everyone.

Reference URL: Store Locator

3. Saizeriya

Saizeriya, a name known to many, also offers some accessibility features. They provide menus for the visually impaired.

Operating Regions: 33 prefectures
Category: Family Restaurant (mainly Western cuisine)
Popular Item: Milanese Doria

Reference URL: NetLab Research Team

Highlight: All locations have Braille menus, printed on the back of the regular menu. They not only explain the menu items but also carefully indicate quantities.

Reference URL: Saizeriya Store Locator

4. MOS Burger

Share this article

Share This Article

Related Articles

Related Articles

Life Hacks

災害時のトイレ、車椅子で一人暮らしの人がすぐできる3つの備え

災害が起きた時に困ることの1位が「トイレ」です。特に車椅子を利用している人はたくさんの困難があります。ここでは災害が起きてから慌てないために今からできる対策をまとめました。

Published: 2026.09.30•Updated: 2026.09.30
System/Legal Information

What is a Welfare Evacuation Shelter? Systems and Preparations That Wheelchair Users Should Know About

A welfare evacuation center is a shelter established for individuals requiring special consideration during disasters. This article introduces the target population, how to use these centers, the differences from general evacuation shelters, and systems to prepare for emergencies.

Published: 2026.09.18•Updated: 2026.09.18
Stay

7 Questions to Ask Over the Phone Before Staying at a Wheelchair-Accessible Hotel

Here are seven questions to ask over the phone before staying at an accessible hotel in a wheelchair. These include inquiries about steps, bed height, space for attaching a wheelchair, handrails, bathrooms, and assistance equipment. We explain the points to confirm both before and after booking, along with practical ways to ask these questions over the phone.

Published: 2026.09.04•Updated: 2026.09.04
Play/Go out

Watching the Asian Para Games in a Wheelchair | Complete Barrier-Free Travel Guide to Aichi

For those attending the 5th Asian Para Games in a wheelchair, here's a guide to a barrier-free trip in Aichi and Nagoya. It covers applying for wheelchair-accessible seating, transportation, hotel selection, dining, and tips for the day of the event.

Published: 2026.08.27•Updated: 2026.08.27
Stay

5 Ryokans with Electric Beds: Key Points for Staying with Wheelchair Users

Are you worried about traveling with a wheelchair user? This article provides tips for booking inns with electric beds and example phrases for inquiries. We also introduce five inns that actually have electric beds, so be sure to check it out.

Published: 2026.08.20•Updated: 2026.08.20
Play/Go out

How to Enjoy Outings with Children with Disabilities During Summer Vacation: Preparation Tips and Cool Destinations

Introducing tips for safely enjoying summer outings with children with disabilities. We provide clear explanations on heat measures, essential items, heatstroke prevention, cool outing destinations, and how to spend long vacations.

Published: 2026.08.12•Updated: 2026.08.12