4 Restaurant Chains Committed to Accessibility: Is That Popular Spot You Know Also Inclusive?

This is the third installment in our series of articles about chain stores with highly praised accessibility features!

We will continue to introduce restaurant chains that are making strides in accessibility.

Based on feedback from over 80 individuals with physical disabilities involved with Ayumi, we will introduce four restaurant chains that are said to be lesser-known for their accessibility features.

Note:

Accessibility features may vary by region and store, so please confirm by phone, website, or social media before visiting.

1. PRONTO

PRONTO is a café chain that offers a relaxing environment, often located near train stations. The same group also includes the wine bar Di PUNTO. They have implemented measures to promote the acceptance of service dogs.

Operating Regions: 30 prefectures
Category: Café
Popular Item: Soft-Boiled Egg Carbonara

Reference URL: PRONTO Menu Popularity Ranking!

Highlight: PRONTO provides a wide range of information, including specific allergen information, calorie information, and origin information.

Reference URL: PRONTO Store Locator

Reference URL: CSR Initiatives

2. COCO'S

COCO'S is a family restaurant chain.

They operate the allergy search site Ta:bel, providing allergy information so that people with allergies can dine with peace of mind. The menu items in the restaurant also clearly display detailed allergy information.

COCO'S used to offer Braille menus, but they are no longer available.

Operating Regions: 47 prefectures
Category: Family Restaurant (mainly Western cuisine)
Popular Item: COCO'S Signature "Wrapped Hamburg Steak"

Reference URL: COCO'S Menu Popularity Ranking!

Highlight: The COCO'S store locator provides information on whether there are multipurpose restrooms, ramps or elevators, and parking lots, ensuring equal access to information for everyone.

Reference URL: Store Locator

3. Saizeriya

Saizeriya, a name known to many, also offers some accessibility features. They provide menus for the visually impaired.

Operating Regions: 33 prefectures
Category: Family Restaurant (mainly Western cuisine)
Popular Item: Milanese Doria

Reference URL: NetLab Research Team

Highlight: All locations have Braille menus, printed on the back of the regular menu. They not only explain the menu items but also carefully indicate quantities.

Reference URL: Saizeriya Store Locator

4. MOS Burger